Privacy Policy & Data Protection

At Apex Precision Auto Care ('we', 'our', or 'us'), your privacy is as important to us as the mechanical safety of your vehicle. This Privacy Policy discloses the information practices for our website (apexprecisionauto.com), our digital vehicle inspection (DVI) system, and our in-shop service desk. We never sell, monetize, or trade your personal contact details or vehicle data with third-party advertisers.

When you schedule service, request a quote through our Formspark-powered forms, or bring your vehicle into our shop, we collect necessary contact and vehicle identification information, including: • Contact details: Full name, telephone number, email address, and billing address. • Vehicle technical data: Vehicle Identification Number (VIN), license plate number, year, make, model, trim, transmission type, current odometer mileage, and on-board diagnostic trouble codes (DTCs). • Inspection documentation: High-resolution photographs and short video clips of brake pads, tires, fluid conditions, and undercarriage components captured during our Digital Vehicle Inspection. • Service history: Records of parts installed, labor performed, fluid specs, and warranty claims.

We utilize your personal and vehicle information exclusively for legitimate automotive service purposes: • Scheduling appointments, confirming drop-off times, and preparing repair estimates. • Delivering our transparent Digital Vehicle Inspection (DVI) report directly to your smartphone via SMS or email. • Contacting you for explicit authorization before performing repairs that exceed original baseline estimates. • Logging certified service history to national registries (such as CARFAX) to preserve your vehicle's warranty compliance and resale value. • Administering warranty claims under our 3-Year / 36,000-Mile Nationwide Peace-of-Mind Warranty.

Our online appointment and contact forms transmit submissions via Formspark (a privacy-focused form backend service). All data transmitted via Formspark is encrypted in transit using industry-standard TLS 1.3 cryptographic protocols. Formspark processes your message solely to deliver your appointment request to our shop service advisors and does not use your information for advertising.

When you provide your mobile number, you may opt-in to receive automated status updates regarding your vehicle (e.g., 'Your inspection report is ready for review' or 'Your vehicle is ready for pickup'). We do not send promotional spam texts. You may reply STOP to any text message at any time to opt-out of SMS notifications.

We maintain administrative, technical, and physical security measures to protect your personal and vehicle data from unauthorized access, loss, or misuse. Customer records are stored on encrypted servers with restricted access limited to authorized shop personnel.

If you have questions about our privacy practices, wish to review the personal data we have on file for your vehicle, or would like to request deletion of non-regulatory records, please contact us: Apex Precision Auto Care Attn: Privacy Administrator 4180 Industrial Park Parkway, Lakewood, CO 80228 Telephone: (555) 724-8830 Email: [email protected]